![]() It is the first time that I scanned because I upgraded to El Capitan, and I see that the scanner instructions have changed. I can scan to the computer, but when I try to save in file I get the error message I have a Mac with 10.11.1 and a HP c410 printer/Scanner. Photosmart All In One C410: Unable to save the scanned images In the Hewlett-Packard folder move HP Scan to the trash and empty it.īefore you install and use the HP Easy Scan application below which should save the files correctly: The application from HP for your printer is not compatible with El Capitan, so the output files incorrectly recorded. I checked and I'm using 4.2.2 with El Capitan HP driver software Ironically, if I'm going by sending to the printer and then save to PDF it works! I use the HP Scan application and the error message: -.Īppears when you try to save in a folder as a PDF or any other format. HP Photosmart Premium C410b: could not save the scanned images Make sure the option to share files and folders using SMB (Windows) is checked.įinally, check the folder appear in the shared folder column and users have write permissions assigned.įor any other question, it may help if you can put the parameters supplied on your Mac and those who put you in the EWS page so. That provide the printer path shared helpĪdditionally, make sure that SMB sharing is enabled in the sharing settings: Locate the IP address of the Mac (you can find it by opening system preferences > network.)Ĭheck the IP address in the Wi - Fi or Ethernet connection. Please be sure to use the IP address rathert han Hello hostname: The product is an Officejet 8600 and iMac OS x 10.7 Lion running. The online system will not recognize my name from the network folder, when I try and set up a scan to network folder. Impossible to configure a scan to network folder in OS x 10.7 Lion for officejet 8600 Here are the drivers - OS X 10.9 Mavericks and HP Photosmart 5520 e-all-in-one software full functionality, download and save a copy on your iMac, then install. HP does not have any software support for this problem. ![]() I am able to see the image on the computer, but can not save even though the dialog box allows me to choose where the analysis is saved. Wireless printing functions like photocopy. Since then, I am unable to save the scans. ![]() I use a MacBook Pro and recently upgraded to OS 10.9 mavericks. Impossible to save the scan on Officejet 4500 Wireless All in one ![]()
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